Ordering & payment
What payment methods do you accept?
We accept all major cards and Shop Pay at our secure checkout. All prices are in AUD.
Can I change or cancel my order?
Email us as soon as possible at admin@oztoyou.com.au. If it hasn't shipped, we'll do our best to help.
Shipping
Where do you ship?
Australia-wide.
How long will my order take?
Orders are processed in 1–2 business days, then delivered in [TBD] business days. You'll get tracking once it ships.
Returns
What's your returns policy?
We accept returns for faulty, damaged or incorrect items under the Australian Consumer Law. As our prices are kept low, we don't offer change-of-mind returns — so please choose carefully. See Returns & Refunds.
Products
Are your products genuine?
Yes — everything we sell is genuine, quality stock.
How do I choose my size/colour?
Use the size and colour selectors on each product page. If you're between sizes or unsure, email us and we'll help.
Still need help?
Email admin@oztoyou.com.au — we're happy to help.